About the job

About us

MyOperator was started with a vision to help businesses utilize cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of 180+, and the growth continues.

We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience.


Today, companies all over the world are realizing the benefits and power of cloud communication. With our product, we want to expand both its knowledge and usage to businesses across the globe.


We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries

Job Description

We are seeking a qualified sales manager to help keep our revenue engine running through their skill and the leadership of a team of driven sales representatives. Our ideal sales manager has in-depth knowledge of and experience with the sales processes, excelling at taking initiatives, relationships building, and closing deals. The role demands a leader with a sharp mind and the ability to coach, advise, motivate, or replace sales representatives to create and maintain a high-performance sales force.

Key Responsibility Area

• Design and implement a strategic business plan that expands the company’s customer base and ensures a strong presence.
• Own recruiting, objectives setting, coaching, and performance monitoring of the sales team.
• Keep track of the marketing campaigns and identify gaps and take corrective measures proactively.
• Assess current team processes and procedures, identify opportunities for improvement, and implement them rapidly.
• Assess individual Team Leader performance through observation and measurement, and suggest corrective actions as needed.
• Foster a competitive yet collaborative team environment.
• Track, analyze, and communicate key quantitative metrics and business trends to team leaders & Leadership

Requirements

• 3+ experience in leading a high-performing team, preferably in SaaS/B2B space.
• Excellent verbal, written, and interpersonal communication skills & Must adapt well to change and successfully set and adjust priorities as needed. Knowledge of other regional languages is a plus.
• Must be able to effectively deal with people at all levels of the Company.
• Ability to multitask and successfully operate in a fast-paced, team environment.
• Must be proficient with Google Workspace (intermediate Google Docs, advanced Google Sheets, Charts).
• Knowledge of Google Data Studio is an advantage.
• Worked in a Startup environment.