About the job

Primary responsibilities:

• Setup, build, and maintain highly personalised and dynamic cross channel campaigns (including email, SMS, push, etc.) and journeys. Proficiency in SQL, SSJS, JSON and AMPScript is required
• Configure email and omni-channel journeys with dynamic content and templates, personalization, mobile responsiveness and interactivity
• Create queries to extract customer segmentation based on personas, triggers or other customer attributes for journey and content builds
• Develop and maintain documentation on specifications, design, and test results in accordance to best practices and standards (e.g. BRD, FRD)
• Partake in Marketing Cloud implementation for new clients – knowledge in Marketing Cloud Connect would be ideal
• Identify opportunities to optimise campaigns and journeys.
• Staying up to date on key platform enhancements and product updates.

Secondary responsibilities:

• Be part of a team that partakes in client discussions and sales journeys to gather business requirements and specifications, architecture and application design, and solutioning
• Provide recommendations to align Salesforce’s technology and offerings to existing and new clients business needs and advising on the solution offerings

Must have requirements:

• Minimum 2 - 4 years of experience working in marketing automation (SFMC) in a technical role including Marketing Cloud implementations
• Strong knowledge of Marketing Cloud functionalities such as of Journey Builder, Email Studio, Contact Builder, Automation Studio, Cloud Pages, Mobile Studio, Ad Studio, Marketing Cloud Connector
• Marketing cloud implementation experience
• Intermediate knowledge and understanding of Sales and/ or Service cloud ecosystems and how they integrate with Marketing Cloud
• Strong technical skills in HTML, CSS, AMPScript, API integrations, Java script, SQL, and JSON
• Marketing Cloud Certifications (Developer/ Consultant/ Email Specialist)
• Self-motivation and a desire for continuous learning and improvement
• Strong communication and presentation skills

Good to have requirements:

• Knowledge of additional products such as MC Personalisation (Interaction Studio), MC Intelligence (Datorama), Experience Cloud, Commerce Cloud, Loyalty Management or CDP is advantageous.
• Working knowledge of Einstein Analytics
• Experience or knowledge with other marketing automation platforms is advantageous
• Be able to understand ETL and data migration best practices

You can also drop in your resume at [email protected]