Requirements: • Experience in End-User Computing/IT infrastructure/IT Operations • 8 or more years experience in ITSM as an IT consultant or Service Owner from IT Services or Product Owner/ Product Marketing Manager of Product Companies dealing with IT Systems. • Experience (Expert Level) in one or more of the following technology areas: Presales, IT Consulting, Automation, IT Security (endpoint threat detection, GRC, SIEM), Transformation Projects (e. g. Windows 10 migration), IT Service Management (good understanding of ITIL, e. g. incident management and proactive problem management), Application Performance Monitoring and IT analytics. • Understanding of client management technologies such as Microsoft Intune or similar solutions. • Proven ability to understand and translate technical complexity into clear, market-facing business content • Excellent interpersonal skills and successfully build relationships with geographically dispersed colleagues and third parties • Embrace the urgency of competitive markets and thrive in fast-paced environments where change is the norm • Ability to travel 20-30%, including internationally