Customer Success Manager
- Customer Service
- United Kingdom
- 07/31/2023
- Full Time
We are currently partnered with one of the market-leaders in software for the solar PV industry and we are searching for an Account Manager to join their team. This company offer an end-to-end software solution, which implements data analytics that allows site-owners to optimise the design, construction, and operations of their solar PV sites.
Role Summary:
• Help grow the business internationally by executing targeted outreach.
• Understand the customer’s needs to drive revenue through the purchase cycle.
• Gain expertise in the company product and its benefit to customers.
• Develop and strong relationships with stakeholders in the industry.
• Build and maintain a predictable pipeline.
• Attend trade-events and meetings with potential customers.
• Listen customer feedback and relay back to product team.
Required Skills:
• 5+ years of sales and customer-facing experience.
• Proven competence in B2B sales with a history of high success.
• Commercially thoughtful and keen to solve customer issues.
• Full professional proficiency in English and Spanish.
• Excellent communication skills.
• Be comfortable in a dynamic, entrepreneurial environment.
• Teamwork, integrity, ownership, and customer focus
• Technical awareness of novel technologies and problem-solving skills.